Shipping policy
Last Updated: October 30, 2026
At Caelvique, we are committed to providing a smooth and reliable shipping experience. This Shipping Policy explains our shipping coverage, delivery rates, order processing times, and other important shipping information for customers in the United States.
1. Shipping Coverage
Caelvique currently ships to customers throughout the United States, including the contiguous 48 states, Alaska, and Hawaii, where shipping services are available.
We aim to ensure that your Men's Short-Sleeve T-Shirts, Men's Long-Sleeve Sport T-Shirts, Women's T-Shirts, and other apparel products are delivered safely and efficiently.
2. Shipping Rates
We offer the following standard shipping rates:
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Orders of $69 or more: Free standard shipping.
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Orders under $69: A flat shipping fee of $7.95.
The applicable shipping fee will be displayed at checkout before you complete your purchase.
3. Order Processing Time
Orders are generally processed within 1–3 business days after payment confirmation.
Our business days are Monday through Friday, excluding US public holidays.
Please note that processing times may be slightly longer during peak shopping seasons, holidays, or periods of high order volume.
4. Estimated Delivery Time
After an order has been processed and shipped, the estimated delivery time is:
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Contiguous United States: 3–7 business days.
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Alaska and Hawaii: 5–10 business days, where available.
Delivery estimates begin after the order has been shipped and are provided for reference only. Actual delivery times may vary depending on the destination, carrier operations, weather conditions, and other circumstances beyond our control.
5. Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.
You can use the tracking number to follow your shipment and check its delivery progress.
Please allow some time for tracking information to become available after the carrier receives your package.
6. Shipping Address Accuracy
Customers are responsible for providing complete and accurate shipping information when placing an order.
Please carefully review your shipping address, apartment or unit number, ZIP code, and contact details before submitting your purchase.
If you need to correct your shipping information, contact us as soon as possible. Address changes cannot be guaranteed once an order has entered processing or shipment.
7. Delayed or Lost Shipments
Although we work with shipping carriers to deliver orders within the estimated timeframe, unexpected delays may occur due to weather, transportation disruptions, holidays, or other circumstances.
If your tracking information has not been updated for an extended period or your package appears to be lost, please contact our customer service team. We will review the shipment information and assist you with the next steps.
8. Damaged, Missing, or Incorrect Items
If your order arrives damaged, contains missing items, or includes an incorrect product, please contact us as soon as possible.
To help us resolve the issue efficiently, please provide your order number, a description of the problem, and clear photos when applicable.
Our team will review your request and work with you to find an appropriate solution.
9. Shipping Policy Updates
Caelvique reserves the right to update this Shipping Policy when necessary to reflect changes in our shipping arrangements, business operations, or applicable requirements.
Any updates will be posted on this page with a revised Last Updated date.
10. Contact Us
If you have questions about shipping, delivery, or an existing order, please contact us:
Store Name: Caelvique
Email: info@caelvique.us
Phone: +1 (412) 883-6612
Address: 27 Mackin Ave, Pittsburgh, PA 15205-2216, United States
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (ET)
Thank you for shopping with Caelvique. We appreciate your trust and look forward to serving you.