Last Updated: October 30, 2026
At Caelvique, we aim to provide a safe, convenient, and reliable checkout experience. This Payment Policy explains the payment methods we accept and how payments are processed when you place an order on our website.
1. Accepted Payment Methods
We accept the following payment methods, subject to availability at checkout:
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Visa
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Mastercard
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American Express
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Discover
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PayPal
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Other payment methods displayed on our checkout page.
Available payment options may vary depending on your location, device, and payment provider.
2. Payment Processing
All payments must be completed through the available payment options on our website.
When you place an order, your payment information is processed securely by our third-party payment providers. Caelvique does not directly store complete credit or debit card numbers or card security codes on its servers.
Orders are generally processed after successful payment confirmation.
3. Pricing and Currency
All product prices and applicable shipping charges will be displayed during checkout before you complete your purchase.
Unless otherwise stated, prices are displayed in U.S. Dollars (USD). Your bank or payment provider may apply additional currency conversion fees or other charges depending on your account.
4. Payment Authorization and Verification
By submitting an order, you confirm that:
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You are authorized to use the selected payment method.
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The payment information you provide is accurate and complete.
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You authorize the applicable payment provider to process the transaction.
For security purposes, some orders may require additional verification. We reserve the right to delay, reject, or cancel orders when payment authorization cannot be confirmed or suspicious activity is detected.
5. Failed or Declined Payments
If your payment is declined or cannot be completed, your order may not be successfully placed.
Please check your payment details, available balance, billing information, or contact your bank or payment provider for assistance.
If you continue experiencing payment issues, you may contact our customer service team.
6. Refunds and Cancellations
Approved refunds will generally be returned to the original payment method used for the purchase.
Refunds are typically processed within 5–10 business days after approval. The time required for funds to appear in your account may vary depending on your bank or payment provider.
For additional information, please review our Return and Refund Policy and Order Cancellation Policy.
7. Payment Security
We take reasonable measures to protect payment-related information and work with trusted third-party payment providers to support secure transactions.
Please avoid sharing your payment details, passwords, or other sensitive information through unsecured communication channels.
8. Contact Us
If you have questions about payments, billing, or refunds, please contact us:
Store Name: Caelvique
Email: info@caelvique.us
Phone: +1 (412) 883-6612
Address: 27 Mackin Ave, Pittsburgh, PA 15205-2216, United States
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (ET)
Thank you for choosing Caelvique. We appreciate your trust and look forward to serving you.